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Latest news and updates on service, products and criteria

We've been shortlisted for Best BDM Team!

We're proud to tell you that we have been shortlisted in the 'Best BDM Team' category at the MoneyFacts Awards 2025. Thank you to our intermediary partners for voting for us - watch this space!

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Bank of England base rate change

Following the Bank of England base rate decrease of 0.25%  on 6 February 2025, our Standard Variable Rate will decrease by 0.20% to 6.40% effective from 5 March 2025.

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Latest service times and criteria changes

Latest updates or changes to lending criteria, mortgage offers and service times please click for details.

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Welcome to the Intermediary Helpdesk.

We assist mortgage intermediaries by providing a range of mortgage products and excellent customer service.

We deliver this through our friendly, experienced and knowledgeable team to help you meet the needs of your clients. Take a look at our broad range of products, which cover a variety of requirements. We are flexible in our approach and look forward to assisting you.

Common sense approach to lending. Helped me place a tricky case for a client, prompt review of all documents and issuing of the offer. Great service and excellent outcome for the client. Really helpful BDM.

Broker review, Smart Money People, February 2025
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A very friendly personal service, a change to deal with 'people'.

Smart Money People Broker review 2024
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