Merry Christmas to you and your clients! 

Find out when our Christmas Helpdesk Elves will be available over the festive break. 

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Latest news and updates on service, products and criteria

Ho Ho Holiday opening times!

When will our Christmas Helpdesk Elves be available over the Christmas and New Year? Click below to find out! 

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Bank of England base rate change

Following the Bank of England base rate decrease of 0.25%, our Standard Variable Rate has decreased to 6.60% effective from 6 December 2024.

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Latest service times and criteria changes

Latest updates or changes to lending criteria, mortgage offers and service times please click for details.

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Welcome to the Intermediary Helpdesk.

We assist mortgage intermediaries by providing a range of mortgage products and excellent customer service.

We deliver this through our friendly, experienced and knowledgeable team to help you meet the needs of your clients. Take a look at our broad range of products, which cover a variety of requirements. We are flexible in our approach and look forward to assisting you.

Great service. Pulled out all the stops to ensure that the remortgage completed on time. Many thanks.

Smart Money People Broker Benchmark Survey H1 2024
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Great experience as a broker - kept informed throughout the process and the case progressed quickly.

Smart Money People Broker review 2023
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