As a member-owned Society, your voice truly matters.
Our Member Forum is your opportunity to help shape the products, services, and communications that matter most to you.
There’s never been a better time to get involved. As we improve our technology, branches, and customer experience, your insights—whether you're a savings or mortgage member, new or long-standing—are more valuable than ever.
How it works:
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Take part in up to 3 short surveys a year (around 1 hour total)
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Share your thoughts via email, phone, or video—whatever suits you best
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Hear back from us on how your feedback is making a difference
And for every survey you complete, we’ll donate £1 to our branch charity partners.
Interested?
Click here to answer a few quick questions and we’ll be in touch with the next steps.
If you have questions
Give us a call on 01635 555700 or drop us an email—we’d love to hear from you.