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Booking a mortgage appointment is easy.

You can speak to a qualified mortgage adviser to:

  • Apply for a new mortgage 

  • Remortgage to us another lender

  • Apply for additional borrowing if you're an existing mortgage customer

  • Switch your mortgage deal

Our qualified advisers are available Monday to Friday and Saturday mornings. Phone appointments offer the same expert advice as in-branch visits and usually last up to an hour.

After your appointment, we’ll send you the documents to review at your own pace. You can return them online, by post, or at your local branch.

Appointments are available Monday to Friday, 9:30am–4:00pm, and Saturday mornings. Just book a time that works for you.

Be ready to talk about:

  • The property you're interested in
  • Your income and expenses

Have documents like payslips, bank statements, or tax returns ready.
If you're applying with someone else, both of you will need to provide your details.

We’ll let you know exactly what’s needed once we understand your situation.

Expert advice to you anywhere!

Chat with a qualified mortgage adviser from the comfort of your home or office using secure video on your laptop, smartphone, or tablet.

All you need is:

  • A broadband connection
  • A device with a camera
  • A quiet space for up to an hour

Appointments are available Monday to Friday, 9:30am–4:00pm, and Saturday mornings. Just book a time that works for you.

Getting ready for your appointment

Be prepared to talk about:

  • The property you're interested in
  • Your income and expenses

Have documents like payslips, bank statements, or tax returns ready.
For joint applications, each person will need to provide their own details.

We’ll confirm exactly what you need once we understand your situation.

Meet in person, in branch.

Meet with a qualified mortgage adviser in a private space at any of our branches.
Appointments are available Monday to Friday and Saturday mornings.

We can help you with new mortgage applications, remortgaging and existing customers with additional borrowing.

Book your appointment to suit you.

Be ready to talk about the property or additional borrowing you're interested in and your income and expenses.

Bring documents like payslips, bank statements, and tax returns. For joint applications, it’s best if both applicants attend.

Not yet booked an appointment? Book yours in branchonline, or by phone 01635 555700

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