Background and experience

I joined the Society in 1996, working in the Andover branch, before progressing to the position of Office Manager of the Whitchurch branch and qualifying as a Registered Mortgage Advisor.  After working part-time for a number of years to raise my family, I left; only to return two years later in 2010, when the Basingstoke branch opened. I moved to the Winchester branch when it opened in 2013, and was promoted to Office Manager in May 2016.

November 2018, I became Branch Manager for Basingstoke.

Role and responsibilities

I am responsible for managing the Basingstoke branch, ensuring the staff are supported within their roles to provide the best customer service.