Christmas opening and cheque clearance times
Please see our Christmas opening and cheque clearance times.
Thank you for taking the time to provide us with feedback on our products and services.
We aim to respond to your feedback within 48 hours of receipt.
We comply with the General Data Protection Regulation (GDPR) and any other applicable data protection legislation.
Our Privacy Notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be treated.
Complaints policy
We are committed to providing you with a first class service, however, there may be an occasion when you feel that our service is unsatisfactory. Our Complaints Policy explains how to contact us with a complaint.
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We need you!
Our Member Forum provides our members with the opportunity to help shape our products, services, the effectiveness of our communications and to help us make improvements.
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