Why choose Newbury Building Society?

Hello. We're Newbury Building Society - a trusted local building society who have been putting members first for over 165 years.

Everything we do is driven by our desire to better serve you, our members. Whether it's improving our products, contributing to the areas you live in, or launching innovative ways for you to have a say, we're constantly thinking about how we can place our customers at the centre of every decision we make. 

Need more reasons to choose us? Here's five!

Newbury Branch Manager, Jane, serves a customer.

Savings

We offer a range of products, and our friendly advisers can help you discover the right one for savings goals. Whether you're saving for your first home, or your first designer handbag, we've got you covered.

If you've been a member for a year or more, you can also open our Existing Member Account.

Mortgages

No two mortgages are the same, so we try to reflect their uniqueness in the way we do things:

  • We lend up to the age of 90 across our entire standard mortgage range.

  • We assess each and every application individually.

  • We don’t credit score.

  • We offer self-build, self-employed, and Shared Ownership products – to name a few!

See all of our mortgages, and our helpful mortgage guides, here.

Chief Executive, Phillippa Cardno, chats to a member at our Newbury Member Talk event in 2024.

As a mutual (an organisation owned by its members, instead of shareholders), you have a say in how we do things, and we strive to build long-term relationships with our customers that deliver excellent outcomes. It must be working, because some of our current members have been with us since the 1980s! 

Whether at our Annual General Meeting (AGM), our Member Forum, or our Member Talk events, we want to hear your ideas, share our plans, and listen to what we can improve.

Mutuality also means that we're always seeking ways to make things better for you. Sometimes that's through things we can do locally (see the community section below), or via ideas like our free NBS Rewards discount scheme, which offers customers great savings on day-to-day spending.

Learn more about mutuality and how it makes us different here.

Ben and Will from Newbury Building Society volunteer at Oxfordshire charity, StyleAcre.

We want to make the areas that our members live and work in healthier and happier. That's why we're actively involved in our local communities through schemes our like Community Support SchemeCharity Partnerships, and financial education sessions for primary and secondary schools.

We also get involved in a a range of fundraising, sponsorship, and volunteering activities throughout Berkshire, Hampshire, Oxfordshire. Re-investing a portion of our profits in this way is one of the things that makes us different from a bank.

The OneBanx machine in our Thatcham branch, providing cash access to the whole community.

We’re extremely proud of our roots as a traditional, high street building society. We're continuing to invest in our branches so they’re more comfortable, modern places to visit and work as part of our 'bricks and clicks' ethos. But that doesn’t mean we’re not looking to the future!

We recognise the need to respond to changes in the world, and in the way you want to do things. That's why we're investing in a range of digital innovations to improve your experiences with us - check out our myaccounts mobile appOneBanx machine, and ReciteMe web toolbar for just a few examples.

Newbury Building Society pick up the Treating Customers Fairly Champion award at the 2024 British Bank Awards

Customer excellence is at the heart of everything we do, and it starts with our people. Whether you contact us online, pop into a branch, or give us a call, you’ll always be able to speak to a real person. It’s one of the reasons we recently won the Treating Customers Fairly Award at the British Bank Awards 2024.

Learn more about our commitment to our customers here.

Got an idea?

Let us know how we can get better. Tell us here.

NBS Rewards

Our gift to our members. Start making savings today!

See more
Tell a Friend

If you're an existing member (mortgage or savings), tell a friend about our mortgages and share £300! (Terms and conditions apply).

Find out how
Join our Member Forum Sign up for Member Talk events near you Our purpose, vision and culture Read our Customer Charter

Whilst embracing modern technology, the Society still retains good customer contact using traditional methods. Privileged to be a Newbury Building Society member.

Contact us

Register for email updates to keep up to date with our news and events.

You can check the Financial Services register on the FCA's website.

Contact

How can we help you?

01635 555700

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