Mortgage Adviser (12 month FTC)

Location: This is a hybrid role, there will be flexibility required to travel throughout our branch network as required. 

Hours: 35 hours per week. Monday - Friday, 9.00am - 5.00pm and Saturday working required, 9.00am - 12.00pm (paid as overtime).

Starting salary: £30,921

Target salary: £34,357

Interviews: 90 minute competency-based interview held in our head office in Newbury. We aim to interview successful applicants within 1 week. Feedback will be provided regardless of the outcome. We reserve the right to close this vacancy at any point.

At Newbury Building Society, our customers are at the heart of everything we do. If you have a passion for providing first-class customer service, effective communication skills and a desire to learn, you could be the person we’re looking for.

We have an exciting opportunity to join our Sales Team as a Mortgage Adviser, based on a 12 month fixed term contract.

Working alongside a skilled and experienced team, the overall purpose of the role is to provide compliant mortgage advice to new and existing customers to help the business achieve goals set out in the corporate plan.  

The ability to establish and maintain strong relationships with existing and new mortgage customers is key, taking care to really listen and provide the best possible options for their personal circumstances.   

Following internal and external policy and guidelines is paramount, to comply with our duty of care and to minimise risk. Guidance, learning and support will be via the Mortgage Advice Manager and team, along with the Head of Direct Sales.  

Essential skills and experience:

• CeMap qualification.

• Evidence of excellent written and verbal communication skills.

• Proven experience of working with internal and/or external, customers to ensure the highest quality service experience.

• Competent in the use of Microsoft packages - Word, Excel, Outlook and Office 365.

Desirable skills and experience: 

• Current or previous competent Mortgage Adviser status.

Why work for Newbury Building Society?

• We care about our communities – as well as providing financial services, we get involved in supporting local charities and people. This means regular opportunities to volunteer, fundraise, and help with community events and activities. All employees also receive two paid days of volunteering every year to help causes they feel passionately about.

• We want to help you develop – we are accredited by the Financial Services National College for the quality of our learning and development practices. No matter your role, there will be opportunities to take on new responsibilities and be involved in projects to further your career.

• We want to look after and reward you - you will receive a generous holiday allowance, contributory stakeholder pension scheme, access to wellbeing programmes, and your birthday off.

*The salary offered is dependent on evidence of key competencies and skills you currently have. Newbury Building Society pride themselves on recruiting for potential so if you do not meet all of the criteria in terms of knowledge, experience and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range. This will be via ongoing feedback from your line manager and assessment of your progression against all the criteria.