During National Customer Service Week 2024, organised by the Institute of Customer Service, we wanted to shine a light on the important role our customer service colleagues play, discovering the highs and lows, and getting their advice for people seeking careers in service jobs.

From 7 October 2024 new rules are being introduced about reimbursing victims of APP scams.

Smart Money People have launched a survey for mortgage intermediaries about understanding the challenges brokers and lenders face in identifying and supporting vulnerable customers.

Alice, Jack, Liv and Will from our Intermediary Team will be taking part in a Sleep-Out on 18 October 2024.

We have reduced the rates on a whole range of our residential and buy-to-let mortgages.

What can a savings appointment offer you that you can’t simply find through a quick online search? Ken, Customer Service Adviser in our Basingstoke branch, and Rachel, Customer Service Adviser in Newbury, explain what you (and your savings) could be missing out on.

Make your new home dream a reality by reading our top tips on how you can save for a deposit.

Our Director of Customer Service, Melanie, has celebrated a whopping 30 years at the Society.

We'd love to see you at our upcoming charity quiz night in Alton in aid of our charity branch partner, Dementia Friendly Alton.

Our August edition of our Community Support Scheme has donated £3,350 to 7 local groups throughout our branch network.